Frequently Asked Questions
About Features
How do I suggest or request new features?
- Post the request on the Bluecoins Forums or the Facebook page.
- Email support@bluecoinsapp.com.
(Rating poorly to gain attention for a request will not be considered. We prioritize users who truly support the app.)
Does Bluecoins link to bank accounts to automatically download transactions?
No — and there is no monthly fee because of it. Reasons:
- acquiring bank-link technologies would force a MONTHLY fee,
- uptime/reliability of such third-party services is poor,
- many users are uncomfortable sharing banking credentials with a finance app.
Instead Bluecoins offers automatic entry from your bank’s own notifications (SMS or push) — see Bank Notifications.
Will there be an iOS version?
Yes — Bluecoins has shipped an iOS companion app. Find it on the App Store. See the iOS announcement post.
Does Bluecoins have a web or browser application?
No — by design. An internet-based app would push a monthly-fee model and split development focus. We keep the focus on Android quality (and the growing iOS version).
How To’s
Does Bluecoins sync data between devices and share with users?
Yes — Online Sync guide: Google Drive, Dropbox, or OneDrive, get the exact same data on many devices.
How can I import data from my current finance app?
Export to CSV (or QIF) from your old app, then Import via CSV/QIF. Create your own CSV in Excel/Sheets too.
How do I manage my budget?
Follow the Budget guide: category budgets with weekly/monthly/quarterly/yearly/custom intervals, budget vs actual in one dedicated tab. Frequency options include check “carry-over”.
How does Bluecoins implement credit card management?
See the Credit Cards guide — statement cycles (cutoff/due day), credit limit, unbilled installments, card payments via transfer.
Why are transfers not recorded as expense?
Accounting principle: paying off a liability has zero net impact on net worth — the expense happened when the purchase was made. Read the Transfers guide.
How do I use Bluecoins to track loans and debts?
Manage them as loan/liability accounts with transfers for payments; interest as an expense. Debts & Loans guide.
What is Cash Flow, and how is it different from Net Earnings?
Cash Flow measures cash moved in/out of your accounts in a period; Net Earnings is income minus expense on the basis of occurrence. Both appear on the dashboard as separate cards.
How do I reconcile accounts?
Use a label (like “Reconciled”) and match your statement: Reconcile guide.
Does Bluecoins support multi-currency transactions?
Yes — Multi-currency guide with exchange-rate providers and custom transfer conversions.
Is my data private? Are my bank credentials anyone else’s problem?
Your data lives on the phone and the cloud account you own. Bluecoins never touches your login credentials — no bank connections — and never serves data to a 3rd party.
Premium
Does Bluecoins charge a monthly fee for Premium?
No — one-time. Permanent. Share across devices with the same Google account (make sure the right Google Play account is active when downloading).
What’s the difference between Standard and Premium?
See Premium vs Standard.
I upgraded to Premium, but my app still shows Standard?
On a multi-user phone, switch the Google Play Store account when downloading, then reinstall. More details in premium-issues on the legacy site; email support if it persists.
Support
Where do I get help?
- Check the User Guide & Settings docs.
- Forums
- support@bluecoinsapp.com
How can I support the app’s development?
Give 5 stars on the Play Store, translate Bluecoins (see Language Translations), or, as a Premium user, donate in-app.